Terms of use

Updated: 31 March 2022

Overview 

The websites www.fraxtor.com and app.fraxtor.com, collectively referred to as “Site”, are owned and operated by Fraxtor Private Limited (“Fraxtor”). Throughout the Site, the terms “we”, “us” and “our” refer to Fraxtor. Fraxtor offers the Site, including all information, images, links, sounds, graphics, video, software, applications and other materials displayed or made available therein and the functionalities or services provided therein (collectively the “Site Materials”), conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our Site, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Use”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Use apply to all users of the Site, including without limitation users who are browsers, investors, customers and/or contributors of content.

Please read these Terms of Use carefully before accessing or using our website. By accessing or using any part of the Site, you agree to be bound by these Terms of Use. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Use are considered an offer, acceptance is expressly limited to these Terms of Use.

These Terms of Use may be amended, supplemented or otherwise modified by Fraxtor at any time without any advance notification or obtaining your consent. Any amendments or supplements to, or other modifications of, these Terms of Use shall be posted on the Site and we do not have an obligation to inform you separately of any such revision. You agree that any revision to the Terms of Use can and may take effect immediately upon publication or at such other timing as we may specify in writing. You agree that any notification of amendments in the above mentioned manner shall be sufficient notice to you, and your continued access to the Site shall be deemed as your unconditional acceptance to such revised Terms of Use. You are therefore reminded to check the Terms of Use regularly for the latest updated version. Any new features or tools which are added to the current Site shall also be subject to the Terms of Use.

 

Section 1 – Acknowledgement

By agreeing to these Terms of Use, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this Site.

You agree to abide by all applicable local or foreign laws, rules, acts, regulations, subsidiary legislation notices, notifications, circulars, licence conditions, orders, directions, requests, requirements, guidelines, directives, codes, information papers, practice notes, demands, guidance and/or decisions of any national, state or local government, any agency, exchange, regulatory or self-regulatory body, law enforcement body, court, central bank or tax revenue authority or any other authority (including the Monetary Authority of Singapore and the Inland Revenue Authority of Singapore) whether in Singapore or elsewhere, whether having the force of law or not (including any intergovernmental agreement between the governments or regulatory authorities of two or more jurisdictions or otherwise), as may be amended from time to time (“Applicable Laws”) in the use and/or access of the Site and/or the Service. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

A breach or violation of any of the Terms will result in an immediate termination of your Service.

Section 2 – General Conditions

We reserve the right to refuse Service to anyone for any reason at any time.

You agree not to reproduce, duplicate, copy, publish, broadcast, adapt, distribute, alter, sell, resell or exploit whether in whole or in part the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without prior express written permission or consent by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Section 3 – Acknowledgement of Acceptance

When you execute any agreement by way of an electronic signature (whether by signing and sending us a scanned copy or PDF version of the document, by way of a digital signature or any other electronic means) and/or by clicking “Continue”, “Submit” or “Subscribe” when prompted in relation to:

  • Your registration on the Fraxtor Platform;
  • the Terms of Use;
  • the Terms & Conditions (including the Privacy Policy referred to therein); 
  • your subscription in any investment offering on the Platform; or
  • any transaction on the Platform and/or when using the Services,

you are deemed to have read, understand and agreed to the terms and conditions of such transaction, and such electronic signature and/or act of affirmation shall also constitute an acceptance in accordance with the provisions of the Electronic Transactions Act 2010.

You acknowledge that your electronic submissions, including all transactions through the Platform, constitute your agreement and intent to be bound by such agreements and transactions. Such agreement and intent to be bound by electronic submissions shall apply to all records relating to all transactions you may enter into, including notices of cancellations, policies, contracts and applications. It shall be your sole responsibility to access and retain electronic records of all your transactions via the Platform.

You hereby consent to transact business with us online and electronically. Furthermore, you hereby consent to:

  1. receiving calls and messages, including auto-dialed and pre-recorded message calls, and messages (including text messages via SMS, Whatsapp or any other communication system) from us, our affiliates, marketing partners, agents and others calling at their request or on their behalf, at any telephone numbers that you have provided or may provide in the future (including any cellular telephone numbers). We shall not be liable for any charges incurred by you with respect to your receipt of such online/electronic notices, and any charges of your cellular or mobile telephone provider shall be borne by you; 
  2. us giving you certain disclosures electronically, either via the Site or to your email address provided to us; and
  3. receiving electronically all documents, communications, notices, contracts, and agreements, including tax forms, schedules or information statements, arising from or relating to use of the Site and/or your registration on the Site and/or any investments you may make (if applicable).

Section 4 – Intellectual Property, Communications and Records

All intellectual property, logos, trademarks, emblems, designs, models, logos, licences, copyrights, assets or material used in this Site and the Site Materials are the property of Fraxtor and/or the respective third-parties identified in this Site. Your access to this Site and the Site Materials and/or use of the Service should not be construed as a grant of any license or right to use any intellectual property, logos, trademarks, emblems, designs, models, logos, licences, copyrights, assets or material without prior express written permission or consent of Fraxtor and/or the respective third-parties identified in this Site. You agree to not engage in any form of infringement, imitation, simulation, illegal, improper, wrongful or unauthorized use of all intellectual property of Fraxtor and/or the respective third-parties identified in this Site.

You may not do anything that will violate or infringe such intellectual property rights and, in particular, you shall not copy, download, publish, distribute, transmit, disseminate, sell, broadcast, circulate, exploit (whether for commercial benefit or otherwise) or reproduce any of the information or content contained in or provided on or via the Site or the Site Materials in any form without the prior written permission of Fraxtor or its licensor(s). Further, no part or parts of the Site or any Site Materials may be reproduced, distributed, republished, displayed, broadcast, hyperlinked, mirrored, framed, transferred or transmitted in any manner or by any means or stored in an information retrieval system without the prior written permission of Fraxtor or its licensor(s). Subject to other applicable terms, guidelines, notices, rules and policies, Fraxtor grants you a non-transferable, non-exclusive, revocable, limited license to use and access the Site and the Site Materials solely for your own personal, informational and non-commercial use, provided that you do not modify the Site Materials and that you retain all copyright and other proprietary notices contained in the Site Materials. 

With respect to all contents of transmissions or communications you make or submit through the Site,  we shall be free to reproduce, use, disclose, host, publish, transmit and distribute all such contents of transmissions or communications or any part thereof to others without limitations, and you hereby grant to us and our agents, a non-exclusive, world-wide, royalty-free, irrevocable licence and right to do the same. 

You acknowledge and agree that any records created and maintained by Fraxtor of the communications, transactions, instructions or operations made or performed, processed or effected through the Site or in relation to the Site by you or any person purporting to be you, acting on your behalf or purportedly acting on your behalf, with or without your consent, shall be binding on you for all purposes whatsoever and shall be conclusive evidence of such communications, transactions, instructions or operations.

Section 5 – Accuracy, Completeness and Timeliness of Information

The Site and the Site Materials are made available on an “as is” and “as available” basis, and at your sole risk. Fraxtor assumes no responsibility and makes no representation or warranty on the accuracy, validity or completeness of the materials or information contained in the Site and/or the Site Materials, and disclaims all liability for any errors, delays or omissions in the Site and/or the Site Materials, or for any action taken in reliance thereon. No warranty of any kind, implied, express or statutory, including but not limited to the warranties of non-infringement of third party rights, title, merchantability, satisfactory quality or fitness for a particular purpose, is given in conjunction with the Site or the Site Materials.

Fraxtor does not warrant the security of any information transmitted by you or to you through the Site or that there would be no delay, interruption or interception in data transmission. You accept the risk that any information transmitted or received through the Site may be accessed by unauthorised third parties, and that transactions over the Internet may be subject to interruption, transmission blackout, delayed transmission due to internet traffic or incorrect data transmission due to the public nature of the Internet. Regardless of any security measures taken by Fraxtor, Fraxtor shall assume no responsibility whatsoever for any loss or expense resulting from such delays, interruptions and/or interceptions.

Any materials, information, view, opinion, projection or estimate presented via the Site and/or the Site Materials is made available by Fraxtor for informational purposes only, and is subject to change without notice. You must make your own assessment of the relevance, timeliness, accuracy, adequacy, commercial value, completeness and reliability of the materials, information, view opinion, projection or estimate provided in the Site or the Site Materials and such independent investigations as you may consider necessary or appropriate for the purpose of such assessment. Any opinion or estimate provided in the Site and/or the Site Materials is made on a general basis and is not to be relied on by you as advice. Accordingly, no warranty whatsoever is given by Fraxtor and no liability whatsoever is accepted by Fraxtor for any loss arising whether directly or indirectly as a result of you acting on any materials, information, view, opinion, projection or estimate provided in the Site and/or the Site Materials.  

This Site and the Site Materials may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this Site at any time, but we have no obligation to update any information on our Site. You agree that it is your responsibility to monitor changes to our Site.

Without prejudice to other provision in these Terms, Fraxtor, and our related corporations and any of our directors, officers, employees, representatives, third party service providers and agents, shall not be liable to any person (even if Fraxtor or its agents or employees may have been advised of, or otherwise might have anticipated, the possibility of such loss, damages or expenses) for any losses, liabilities, damages, costs or expenses (including any direct, indirect, incidental, special, consequential or punitive damages or economic loss or any claims for loss of profits or loss of use) whatsoever or howsoever caused (regardless of the form of action) arising directly or indirectly from or in connection with the Site and/or Site Materials, and/or any of the following: (i) any access, use, misuse or inability to use the Site and/or Site Materials, or reliance on the Site Material; (ii) any system, server or connection failure, error, omission, interruption, interception or delay in transmission. or computer virus or other malicious, destructive or corrupting code, agent, program or macros; (iii) any use of and/or access to any third party websites linked to or provided through the Site; or (iv) any services, products, information, data, software or other material obtained or downloaded from the Site and/or the Site Materials or from any third party websites linked to or provided through the Site.

Section 6 – Errors, Inaccuracies and Omissions

Occasionally there may be information on our Site, the Site Materials, or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers and availability. We do not warrant that any of the Site Materials or that the Site will be provided uninterrupted, secure or free from errors or omissions, or that any identified defect will be corrected. Further, no warranty is given that the Site and the Site Materials will meet the requirements of any persons or are free from any computer virus or other malicious, destructive or corrupting code, agent, program or macros. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice.

We undertake no obligation to update, amend or clarify information in the Service or on any related website, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

Section 7 – Optional Tools

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement of the information, products, advertising or other materials made available by such third parties. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the Site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). Complaints, claims, concerns, or questions regarding third-party tools should be directed to the third-party.

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Use.

Section 8 – Third-Party Links

Certain content, products and services available via our Service may include materials from third-parties that are not owned or controlled by Fraxtor. 

Third-party links on this Site may direct you to third-party websites that are not affiliated with us. Such links are provided solely for your convenience and are not an endorsement by Fraxtor of any content, products or services provided on or via such websites. Use of such links is entirely at your own risk. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. We make no representations or warranty as to having reviewed or verified the relevance, timeliness, accuracy, adequacy, commercial value, completeness or reliability of the content, products or services of such websites.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

Under no circumstances shall it be construed that, in case of your access to and use of systems, services, content, materials, products or programmes of any third party, Fraxtor is a party to any transaction, if any, between you and such third party or that Fraxtor endorses, sponsors, certifies, or is involved in the provision of such systems, services, content, materials, products or programmes contained in or provided on or via the Site and/or the Site Materials and Fraxtor shall not be liable in any way for your access to and use of systems, services, content, materials, products or programmes of any third party, or for purchases or subscription made in relation thereto, each of which shall be your responsibility or that of the relevant third party.


You acknowledge and agree that you will be solely responsible for any access or use of third party systems, services, content, materials, products or programmes contained in or provided on or via the Site and/or the Site Materials. If you access or use such third party systems, services, content, materials, products or programmes, you must comply with the relevant terms and conditions for the access or the use thereof.

 

Section 9 – User Comments, Feedback and Other Submissions

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, “comments”), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Use.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

 

Section 10 – Personal Information

We manage personal data collected through the Site, or otherwise obtained in connection with the Site and/or our products/services in accordance with our Privacy Policy which forms part of these Terms of Use. Our Privacy Policy explains how we treat your personal data and protect your privacy when you use our Site and services. To view our Privacy Policy please go to this link https://www.fraxtor.com/privacy-policy.

Section 11 – Restricted Access

Access to certain sections of the Site may be restricted to persons who have registered and fulfil the onboarding criteria of our Platform.

Section 12 – No Investment Advice

The Site and the Site Materials are not intended to provide any investment, tax or legal advice or to make any recommendations about the suitability of any investments or products to any party. All data and information available on our Site is strictly for information purposes only and should not be regarded as an offer, solicitation, invitation, advice or recommendation on our part to buy or sell any securities or other capital markets product or financial services. 

No consideration has been given to the specific investment objective, financial situation and particular needs of any specific person, and the information herein should not be used as a substitute for any form of advice. You should seek your own independent financial, legal, regulatory, tax or other advice before making an investment in the investments or products. In the event that you choose not to seek advice from a relevant adviser, you should consider whether the investment or product is suitable for you.

 

Section 13 – Site Access

You agree and acknowledge that these Terms of Use and the Site do not include the provision of Internet access or other telecommunication services by Fraxtor. Any Internet access or telecommunications services (such as mobile data connectivity) required by you to access and use the Site shall be your sole responsibility and shall be separately obtained by you, at your own cost, from the appropriate telecommunications or internet access service provider. 

We control and maintain the Site from Singapore and make no representation that the materials or information provided on or via the Site is appropriate or available for use and/or access in other locations. If you use and/or access the Site from other locations, you are responsible for compliance with applicable local laws.

 

Section 14 – Sub-Contracting and Delegation

We may delegate or sub-contract the performance of any of our functions in connection with the Site.

Section 15 – Assignment of Rights

You may not assign your rights under these Terms of Use without our prior written consent. We may assign our rights under these Terms of Use to any third party.

Section 16 – Successors and Assign

These Terms of Use will bind you and us and our respective successors in title and assigns and will continue to bind you notwithstanding any change in our name or constitution or our merger, consolidation or amalgamation with or into any other entity (in which case these Terms of Use will bind you to our successor entity).

Section 17 – Rights of Third Party

Except as expressly provided in these Terms of Use, no third parties shall have any rights under the Contracts (Rights of Third Parties) Act 2001 of Singapore to enforce any provision of these Terms of Use.

Section 18 – Prohibited Use

    1. In addition to other prohibitions as set forth in the Terms of Use, you agree and undertake not to use the Site or the Site Materials:

      1. for any unlawful purpose;
      2. to solicit others to perform or participate in any unlawful acts;
      3. to violate any international, federal, provincial or state regulations, rules, laws, or local  ordinances;
      4. to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
      5. to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
      6. to submit false or misleading information;
      7. to upload or transmit viruses, software, material or any other type of malicious, destructive or corrupting code, agent, program or macros that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet (including those which may impair or corrupt the Site’s data or the Site Materials or damage or interfere with the operation of another user’s computer or mobile device or the Site);
      8. to collect or track the personal information of others;
      9. to impersonate any person or entity or to falsely state or otherwise misrepresent your affiliation with any person or entity;
      10. to spam, phish, pharm, pretext, spider, crawl, or scrape;
      11. to post, promote or transmit any materials or information through the Site which are or may be illegal, misleading, incomplete, erroneous, offensive, indecent, defamatory or which may not be lawfully disseminated under Applicable Laws or which are otherwise objectionable; or
      12. to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

       

      Fraxtor reserves the right to impose such other prohibitions as we may deem fit, necessary or reasonable from time to time.

    Section 19 – Disclaimer of Warranties; Limitation of Liability

    We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free.

    We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.

    You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you. 

    You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services delivered to you through the Service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

    In no case shall Fraxtor, our directors, officers, parent, subsidiaries, affiliates, employees, agents, contractors, interns, suppliers, Service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors, mistakes, inaccuracies or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility. To the extent any exclusion or the limitation of liability is not permitted by law, our liability shall be limited to the maximum extent permitted by law.

     

    Section 20 – Indemnification

    To the extent permitted by applicable law, you agree to indemnify, defend and hold harmless Fraxtor and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from and against any and all any claims, damages, obligations, losses, liabilities, costs or debt, and expenses, including reasonable attorneys’ fees, directly or indirectly, made by any third-party by reason of our having made available the Site and the Site Materials or having entered into these Terms with you or enforcement of our rights under these Terms or in acting upon any instructions which you may give in relation to the Site and/or the Site Materials or any negligence, fraud and/or misconduct on your part, or due to or arising out of your breach of these Terms of Use or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

    Section 21 – Severability

    If any provision of these Terms of Use, in whole or in part, is held to be illegal, invalid, void, or otherwise unenforceable under any enactment or rule of law or by any court in any jurisdiction such provision or part thereof will, to that extent, be deemed severed from these Terms of Use, but the legality, validity, and enforceability of the remainder of these Terms of Use will not be affected, diminished or impaired thereby. The severability of any provision of these Terms of Use applies only within the specific jurisdiction under which law a term is found to be illegal, invalid, void or otherwise unenforceable, and shall not affect the enforceability of the same provision in other jurisdictions.

    Section 22 – Termination

    The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

    These Terms of Use are effective unless and until terminated by either you or us. You may terminate these Terms of Use at any time by notifying us that you no longer wish to use our Services, or when you cease using our Site.

    You agree that Fraxtor may, at its absolute discretion, deny you access to the Site and/or the Site Materials for any reason, including without limitation, if in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Use, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

    Section 23 – Entire Agreement

    The failure of us to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision.

    These Terms of Use and any policies or operating rules posted by us on this Site or in respect to the Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Use).

    If there is any inconsistency between the terms and conditions set out here and any other separate agreement between us and you, these Terms of Use shall prevail to the extent of the inconsistency in respect of the subject matter specifically addressed in these Terms of Use, subject to Applicable Laws.

    Any ambiguities in the interpretation of these Terms of Use shall not be construed against the drafting party.

    Section 24 – Dispute Resolution

    Any complaint, dispute or controversy raised by you should in the first instance be referred, in writing Customer Support at support@fraxtor.com. We will investigate the complaint and report back to you on the findings and the resolution to the complaint or dispute. If you remain dissatisfied with our findings or the handling of your complaint, dispute or controversy, you may, if appropriate, refer the matter to the Financial Industry Disputes Resolution Centre Ltd (“FIDReC”) at 112 Robinson Road #13-03 Singapore 068902 or the courts of Singapore. As a capital markets services licence holder regulated by MAS, we are registered with FIDReC. Further information about FIDReC may be obtained from its online website at www.fidrec.com.sg.

     

    Without prejudice to the paragraph above, and unless otherwise agreed in writing by Fraxtor, any dispute arising out of or relating to these Terms & Conditions, including any question regarding their existence, validity or termination shall be referred to and finally resolved by arbitration in Singapore in accordance with the Arbitration Rules of the Singapore International Arbitration Centre for the time being in force which rules are deemed to be incorporated by reference to this Clause. Such arbitration must be commenced within one (1) year after the claim or cause of action arises. The Tribunal shall consist of one (1) independent arbitrator to be appointed by the Singapore International Arbitration Centre. The seat of arbitration shall be Singapore. The language of the arbitration shall be English. Any arbitration award by the arbitrator shall be final and binding upon the Parties and shall not be subject to appeal. The costs of arbitration shall be at the discretion of the arbitrator. Notwithstanding the foregoing, Fraxtor may apply to any court of competent jurisdiction for injunctive relief without breach of this arbitration provision.

    Section 25 – Translation

    If these Terms of Use are translated into a language other than English, the English text shall prevail. 

    Section 26 – Governing Law

    These Terms of Use and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Republic of Singapore.

    Section 27 – General Precautions

    Fraxtor advises users to adopt the following security precautions and best practices for their personal computer and mobile device use in order to reduce the likelihood of causing malicious and/or harmful security breaches that may arise in the use of the Site: 

          1. Install anti-virus, anti-spyware, anti-malware and firewall software on your computers and mobile devices; 
          2. Update operating systems, anti-virus and firewall products with security patches or newer versions on a regular basis; 
          3. Remove or deactivate file and printer sharing preferences in computers and mobile devices, especially when connected to the internet; 
          4. Make regular backup of critical data; 
          5. Consider the use of encryption technology to protect highly sensitive or confidential information 
          6. Log off from the Platform at the end of the online session; 
          7. Clear browser cache after the online session; 
          8. Refrain from installing any software or running or executing programs of unknown origin; 
          9. Delete junk, chain or spam emails; 
          10. Avoid opening email attachments from unknown senders or from unknown email address domain names; 
          11. Take care not to disclose personal, financial or credit card information to websites that are little-known, suspect, or do not have a matching website domain URL Services; 
          12. Do not use a computer or a device which you know has a breach in security vulnerability and cannot be trusted; and 
          13. Do not use public or internet café computers to access online Services or perform financial transactions.

            Fraxtor reserves the right to impose such other security precautions as we may deem fit, necessary or reasonable from time to time.

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