How can we help you?

General

What are my available recovery options in the event Fraxtor closes down?

In the unlikely event that Fraxtor ceases business, customers will be notified (through a Cessation Notice) as such at least 30 calendar days prior to it. Fraxtor may either:

1. Transfer the administration and management of the Investment Projects and investments to another party (“New Party”); or

2. In the case where there are no such transfer of business to a New Party.

a) Cease any listings that has not gone “live” and all available funds not already committed to any investments will be refunded into the designated bank accounts; and

b) For Investment Projects or Offers that have already been invested in, we will connect the investors with the Project Offerors/Managers directly, where the Offerors/Managers would provide options such as continuing the management, or redemption, of your existing investments

In any case, the details will be included in the Cessation Notice, and customers moneys will be held in a customer-segregated account, separate from Fraxtor’s own assets and protected from claims by Fraxtor’s creditors.

What are my recovery options in the event of Issuer Default?

Fraxtor regularly monitors our investment products and product partners so that any potential defaults can be identified early and corresponding remediation actions can be undertaken early where applicable.

Nevertheless, recovery options for all investments listed on the platform can be broadly classified into two main categories; out-of-court options and legal proceedings. The considerations and specific course of actions will be dependent on numerous factors, including but not limited to; location of physical real estate, country of domicile and legal jurisdiction governing the fund and fund manager/project originator, seniority in capital stack, stage in the project life cycle, legal counsel advice (if applicable) and market conditions. Given the variables it is untenable to exhaustively list all permutations of recovery options.

Upon occurrence of such event, Fraxtor will commence recovery process through:

  • timely communication to clients;
  • increased surveillance on issuer, fund manager/project originator and underlying projects to monitor for changes in circumstances;
  • facilitating resolution between relevant Frax holders and issuer in accordance with provisions in the Deed Poll; and
  • facilitating communications with legal counsel and legal proceedings (where applicable)

where appropriate and required, in accordance with the laws of the Republic of Singapore.

All recovery costs shall be borne by the investors, and investors’ consent shall be obtained before incurring any costs.

 

Who is responsible for deciding which assets to acquire?

Fraxtor’s listing committee is responsible for deciding which investments to list on the platform.

Can an investor bring deals to the platform? How?

Yes, you can. To bring a deal onto our platform, please email contact@fraxtor.com and we will get back to you as soon as possible. Each deal will have to be vetted by our investment team before we can bring it onto the platform.

Please indicate the subject of the email as – “Deal listing [Unique Investor Code]”

Why am I unable to see any current offerings on the website?

As we are bounded by MAS regulations, we seek your understanding that we cannot reveal any product offering until we have successfully onboarded you as an investor.

To view our current offerings, please sign up for a Fraxtor account here.

Will I know who are the other investors that are investing in the same project as me?

No. Investor name list of each project will not be made known, only the transactions that are on the blockchain.

Can’t find the answers you’re searching for?
Get in touch with us.

contact@fraxtor.com

+65 9678 0773