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In the unlikely event that Fraxtor ceases business, customers will be notified (through a Cessation Notice) as such at least 30 calendar days prior to it. Fraxtor may either:

1. Transfer the administration and management of the Investment Projects and investments to another party (“New Party”); or

2. In the case where there are no such transfer of business to a New Party.

a) Cease any listings that has not gone “live” and all available funds not already committed to any investments will be refunded into the designated bank accounts; and

b) For Investment Projects or Offers that have already been invested in, we will connect the investors with the Project Offerors/Managers directly, where the Offerors/Managers would provide options such as continuing the management, or redemption, of your existing investments

In any case, the details will be included in the Cessation Notice, and customers moneys will be held in a customer-segregated account, separate from Fraxtor’s own assets and protected from claims by Fraxtor’s creditors.

Fraxtor regularly monitors our investment products and product partners so that any potential defaults can be identified early and corresponding remediation actions can be undertaken early where applicable.

Nevertheless, recovery options for all investments listed on the platform can be broadly classified into two main categories; out-of-court options and legal proceedings. The considerations and specific course of actions will be dependent on numerous factors, including but not limited to; location of physical real estate, country of domicile and legal jurisdiction governing the fund and fund manager/project originator, seniority in capital stack, stage in the project life cycle, legal counsel advice (if applicable) and market conditions. Given the variables it is untenable to exhaustively list all permutations of recovery options.

Upon occurrence of such event, Fraxtor will commence recovery process through:

• timely communication to clients;
• increased surveillance on issuer, fund manager/project originator and underlying projects to monitor for changes in circumstances;
• facilitating resolution between relevant Frax holders and issuer in accordance with provisions in the Deed Poll; and
• facilitating communications with legal counsel and legal proceedings (where applicable)

where appropriate and required, in accordance with the laws of the Republic of Singapore.

All recovery costs shall be borne by the investors, and investors’ consent shall be obtained before incurring any costs.

Fraxtor’s listing committee is responsible for deciding which investments to list on the platform.

Yes, you can. To bring a deal onto our platform, please email contact@fraxtor.com and we will get back to you as soon as possible. Each deal will have to be vetted by our investment team before we can bring it onto the platform.

Please indicate the subject of the email as – “Deal listing [Unique Investor Code]”

As we are bounded by MAS regulations, we seek your understanding that we cannot reveal any product offering until we have successfully onboarded you as an investor.

To view our current offerings, please sign up for a Fraxtor account here.

No. Investor name list of each project will not be made known, only the transactions that are on the blockchain.

The investment quantum will vary across projects but the absolute minimum for each deal is at least S$20,000, unless otherwise indicated.

Fraxtor platform will only charge a tiered subscription fee to our investors when they invest in an asset and these fees vary on a project to project basis. You can find out more on each individual project page.

Note: The Fund Manager or Property Developer will charge their own fees such as but not limited to management and performance fees. 

No. In the spirit of co-investing and financial inclusion, there may be limits to the maximum amount an investor can invest in a single listing. This limit will vary on a project to project basis.

If a project is not successfully funded or the fund manager decides not to go through with the project, all funds will be refunded including the subscription fee.

After you make a subscription, you will receive a confirmation email with the instructions for funds transfer.

Alternatively, you can go to Dashboard → Activities → <Your subscription> → Details. The fund transfer instructions will be included in the document.

* Please note that the deposit amount should be net of all banking fees, where applicable.

You may track the performance of your investments on your portfolio page once you have logged into your account here.

Alternatively, you may contact our relationship managers at contact@fraxtor.com or +65-96780773 for a more in-depth overview of your portfolio.

Prior to the listing of new projects on the platform, our team goes through a vigorous process of due diligence and verification on both the asset and the asset owner. Once this due diligence process is completed, the asset will be listed on the platform together with all the relevant information and documents that are pertinent to the investment asset. Irrespective of any due diligence done on our part, we encourage every investor who intends to make an investment on our platform to carry out their own analysis before investing.

When you create an account with Fraxtor, you may or may not have agreed to receive marketing collateral from us. If you have agreed to receive our marketing collateral, you will be notified via email about any new projects.

In addition to that, we often hold webinars or information sessions that aim to educate our investors on an upcoming project and these events will be made known to our investors on the platform.

Fraxtor does not offer any guarantee on the returns of our investment products.

Fraxtor conduct due diligence for its own purposes in accordance with its internal listing policy and standards. It does not perform due diligence on behalf of its investors. While Fraxtor’s due diligence may include a wide range of factors, it does not purport to signal the merits, desirability, quality and suitability of any investment listed on the platform. Investors should consider carefully the risks of investing and may wish to seek advice from their own legal and/or professional advisors before making any commitment to invest. There is a risk of a possible loss of the entire amount invested.

Due diligence on a potential Fraxtor product listing will typically cover the following areas:

1. Track record, reputation, financial standing and incorporation/legal/regulatory status of the real estate developer, investment manager or fund manager including its shareholders and key management where applicable
2. Investment holding and / or corporate structure
3. Project attributes including location, area, tenure, development or holding period, land zoning, proposed development product or value add plans, expected sale and completion dates, key project milestones and timeline
4. Project fees payable including acquisition, asset management, development management, disposal fee
5. Feasibility study, returns &amp; sensitivity analysis
6. Country, sector and market outlook
7. Physical due diligence with photos (site visit or recent photos from 3rd party providers where possible)
8. Legal due diligence on key documents including land title, SPA, tenancy agreements
9. Compliance with regulatory requirements, including AML/CFT checks
10. Conflict of interest considerations

Fraxtor does not conduct due diligence on behalf of its investors. Our screening process is in accordance with Fraxtor’s internal listing standards. It does not purport to signal the merits, desirability, quality and suitability of any investments.

Investors should consider carefully the risks of investing and may wish to seek advice from their professional advisers before making any commitment to invest. There is a risk of a possible loss of the entire amount invested.

All available information on an asset listed on our platform will be made available to every single investor. However, if you require more information or help with dissecting the information provided, you may write to us at contact@fraxtor.com and we will be able to set up a meeting with us or the asset manager to answer any of your queries.

No, we currently do not allow trading.

There is currently no secondary market on the Fraxtor platform.