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Other Information

How do I add or change my bank account on my Fraxtor account?

Please email us at support@fraxtor.com and a Fraxtor representative will assist you.

Please indicate the subject of the email as – “Bank Account [Full Name]”

Note: You will be requested to provide a bank account statement to prove the beneficial ownership of the account.

How do I remove the bank account that is currently linked to my Fraxtor account?

Please email us at support@fraxtor.com and a Fraxtor representative will assist you.

Please indicate the subject of the email as – “Bank Account [Full Name]”

Where can I access the documents that I have uploaded on my Fraxtor account?

In the interest of cybersecurity, after your account is approved, the documents you have uploaded will not be available on the Platform.

In compliance with regulatory guidelines, any record related to the investor’s account will be kept by Fraxtor for at least 5 years, even if the account is closed.

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Get in touch with us.

contact@fraxtor.com

+65 9678 0773